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Durban & Surrounding Areas

Anneli Hattingh

Johannesburg, Pretoria & Surrounding Areas

David Konrad-Nilson

POPIA ACT
The Protection of Personal Information Act, Act No. 4 of 2013 (POPIA) will come into effect 01 July 2021. This Act aims to protect an individual’s personal information in a world where access to information has become more and more prevalent and it includes a right to protection against the unlawful collection, retention, dissemination and use of personal information.
ComplyNow is committed to protecting your privacy and the confidentiality of any personal information that you provide to us. Even though the new POPI Act comes into effect in July, ComplyNow has always protected our customers data with the utmost care and security.
 We encourage all our customers to read through our privacy policy to gain insight on how we process and protect your private information.
Should you have any further queries or concerns in this regard, please email us at info@complynow.co.za
Terms & Conditions

ComplyNow. (hereinafter called the “Service Provider”) will provide to the Client, a Service of obtaining the most reasonable quote at the Client’s request as agreed to verbally or in writing, by proposal or quotation, between the Service Provider and the Client.

Timescales and Change Requests

The Service Provider will use all reasonable efforts to meet any agreed upon dates for the performance of Services and shall promptly advise the Client of any potential or actual delays. Any changes in the Services to be provided or the agreed performance dates will become effective only upon written agreement between the parties. The Client will provide to the Service Provider in a timely manner, all assistance and information and materials which the Service Provider may reasonably request for the performance of the Services. The Service Provider will not be liable for delays in performance caused by any delay or failure to provide same.

Acceptance and Payment

All quotes are subject to change without prior notice.

Services will be deemed to be accepted to Client’s satisfaction upon delivery of the pipettes by the Service Provider. Charges for the Services will be as described in the relevant quotation and unless stated otherwise in the quotation will be on a time and materials basis. All payments are due within 30 (thirty) calendar days from the receipt of the invoice. The Company reserves the right to charge late fees and 5% interest charges on those balances that remain unpaid after this thirty (30) day period.

Confidential Information

Neither Party will use, copy, adapt, alter or part with possession of any information of the other which is disclosed or otherwise comes into its possession under or in relation to this Agreement and which is of a confidential nature. This obligation will not apply to information which the recipient can prove was in its possession at the date it was received or obtained or which the recipient obtains from some other person with good legal title to it or which is in or comes into the public domain otherwise than through the default or negligence of the recipient or which is independently developed by or for the recipient.

Limitation of Liability

The Service Provider shall provide the Services in a professional manner with due care, skill and competence at a level commensurate with industry standards.

Termination

Service Provider reserves the right to charge a travel charge for Cancelled Appointments without prior notice

General Provisions

(i) The Service Provider shall not be liable for failure or delay in performance of its obligations under this Agreement if such failure or delay is due to causes beyond its reasonable control, including but not limited to Acts of God, war, terrorist action, riot, strike, lock-outs, trade disputes, third party delay, accident, fire, flood, storm, natural disaster, shortages, power or environmental failures.

(ii) The waiver or failure of either party to exercise in any respect any right or remedy pursuant to this Agreement shall not be deemed a waiver of any further rights or remedies.

(ii) The relationship between the Service Provider and the Client is that of independent contractors and nothing in this Agreement shall be construed (a) to give either party the power to direct or control the activities of the other party; (b) to constitute the parties as employer and employee, principal and agent, partners, joint venturers, co-owners or otherwise participants in any joint undertaking; or (c) to allow either party to create or assume any obligations on behalf of the other party for any purpose.

INDEMNITY – Service Provider agrees to indemnify Client and hold it harmless from and against any direct loss suffered and any direct liability to third parties whenever such loss or liability is directly due to bodily injury (including death) to any third party or direct damage to any third party property occurring in the course of, and caused exclusively by, any negligent act or omission by Service Provider on the premises of Client that occurs in the performance of the work contemplated herein. This indemnity shall include reasonable legal fees and settlements of claim or suit. Client shall provide prompt written notice to Service Provider of any actual or anticipated claims against it that might trigger the foregoing indemnity; failure to do so waives Client’s right to indemnification hereunder. Following such written notice, Service Provider shall have the sole and exclusive right to manage the defense of any indemnified claims and shall be authorized to settle or compromise such claims at its sole and exclusive discretion. Client shall cooperate in the defense of all indemnified claims as deemed necessary by Service Provider.

DISCLAIMER OF DAMAGES– IN NO EVENT WILL THE SERVICE PROVIDER BE LIABLE TO CLIENT OR ANY OTHER PARTY FOR ANY TYPE OF SPECIAL, CONSEQUENTIAL, INDIRECT, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES, WHETHER SUCH DAMAGES ARISE OUT OF OR ARE A RESULT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE. Such damages shall include but not be limited to loss of profits or revenues, loss of use of the equipment or associated equipment, cost of substitute equipment, facilities, down time costs, increased construction costs or claims of Client’s customers or contractors for such damages. Service Provider will not transfer, assign or lease the equipment sold hereunder to any third party without first securing from such party the protection afforded to Service Provider herein.

By scheduling your Appointment, you herby agree to these Terms & Conditions